
GTT Fibre is a high speed internet service that delivers internet and telephone service over a 100% fibre optic network. With this service, our customers will enjoy faster internet speeds, improved streaming, gaming and browsing, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.
Each GTT Fibre customer receives:
Customers with Digicel mobile numbers can call 592-226-1466 to be routed to our GTT Fibre support team.
STANDARD FIBRE PLANS | ||||
Plan Name | Download Speed | Upload Speed | Free Monthly Minutes | Monthly Service Fee |
(Up to) | (Up to) | |||
GTT Fibre 5 | 5 Mbps | 2.5 Mbps | N/A | $ 5,699 |
GTT Fibre 10 | 10 Mbps | 5 Mbps | N/A | $ 7,999 |
GTT Fibre 50 | 50 Mbps | 25 Mbps | 900 | $ 8,999 |
GTT Fibre 100 | 100 Mbps | 50 Mbps | 900 | $ 10,999 |
GTT Fibre 150 | 150 Mbps | 75 Mbps | 900 | $ 12,999 |
New* FIBRE + VOICE PLANS | ||||
Plan Name | Download Speed | Upload Speed | Free Monthly Minutes | Monthly Service Fee |
(Up to) | (Up to) | |||
GTT Fibre 5+ | 5 Mbps | 2.5 Mbps | 500 | $ 7,699 |
GTT Fibre 50+ | 50 Mbps | 25 Mbps | 1500 | $ 9,999 |
GTT Fibre 100+ | 100 Mbps | 50 Mbps | 2500 | $ 11,999 |
GTT Fibre 150+ | 150 Mbps | 75 Mbps | 5000 | $ 13,999 |
The following calling features are available Free of cost with Fibre + Voice Plans only: Caller's ID, 3-Way Calling & Call Waiting.
Standard Fibre Voice Calling Rates | PAYG/Overage Pricing |
Fibre to Fibre | $2.50 per min |
Fibre to Landline | $14.00 per min |
Fibre to Mobile | $18.00 per min |
Fibre + Voice Calling Rates | PAYG/Overage Pricing |
Fibre to Fibre | $0.40 per min |
Fibre to Landline | $0.40 per min |
Fibre to Mobile | $12.00 per min |
Bills are due on 1st of every month (payable on or before the 17th to avoid disconnection).
Services are billed from the time of installation.
Viewing your GTT Fibre High Speed Internet bill has never been easier. E-Billing is now available via:
Other ways to access your account:
Ways to Pay your Fibre Bill:
1. What is GTT Fibre?
GTT Fibre is a high-speed fibre-optic internet service delivering download speeds of up to 150 Mbps
2. What are the benefits of GTT Fibre?
GTT Fibre has several advantages over a traditional DSL internet service, namely:
Significantly faster download speed for your videos, movies, music and much more
No delays when enjoying your favourite shows
Several persons can connect at once (browsing, gaming, WhatsApp, Facebook, Skype calls, Messaging, Netflix, downloading movies, etc)
View security cameras while on the go for your peace of mind – 50Mbps offer only
3. How fast is GTT Fibre?
With GTT Fibre you can get download speed of up to 150 Mbps and upload speed of up to 25 Mbps. There are three speed to choose from: 50 Mbps, 100 Mbps and 150 Mbps.
4. How will GTT Fibre add value to my daily activities?
GTT Fibre meets the needs for faster internet connectivity especially in the age of high-definition media. Your experience will be significantly different while streaming HD content over your TV, or while many of your family members use the internet simultaneously on their handsets, tablets and laptops. For your Smart TV’s, game consoles, streaming TV boxes, etc, an ethernet connection is advised for a better/more stable connection.
5. How can I find out if I am eligible for GTT Fibre?
You can call 0FAS (0327) for eligibility information or visit this page
6. What plans will be available for GTT Fibre?
GTT Fibre comes at three optional speeds: 50 mbps; 100 mbps; and 150 mbps.
7. What is the upfront installation cost?
There is an installation fee of $20,000 (VAT inclusive). Service is billed monthly and is based on the plan selected.
8. Can I get multiple GTT Fibre connection in one (1) house?
Yes, you can.
9. How can I move from DSL to GTT Fibre?
Please click on the following link to see the coverage map or to enter your current GTT landline number to see if you are eligible for service: http://gtt.co.gy/shop/GTT Fibre/GTT Fibre-plans
10. Is there a contract?
Yes, there is a one year contract. The early termination penalty is 2 months rental (of the current service).
11. Should I purchase a Wi-Fi router?
The modem router provided by GTT is a 5 GHz device with a range of 450ft. Customers can purchase their own Wi-Fi router or extender if required.
12. If I have the 50Mbps plan will I get that speed over Wi-Fi?
The speed of internet over Wi-Fi is dependent on the modem capacity and also on the capability of the connected device (handset, tablet, laptop, SmartTV, etc.). GTT Fibre is over a shared network, you will receive speeds up to 50Mbps based on the environment and layout of your home. Refer to the point above regarding Wi-Fi extenders and point below for speed test.
13. How do I run a Speed Test?
The speed test should only be done when there is only one device (device that the speed test will be performed) connected in the house. Tests should be done via a physical connection (ethernet cable) to your computer. You should use http://gttgy.speedtestcustom.com/ to test via a GTT server.
14. Is the GTT Fibre modem a 2.4 GHz or 5GHz?
It is a 5GHz that offers coverage for farther distances, but may perform at slower speeds depending on distance.
15. Will installation be done by GTT or by the customer?
New services and replacement will ONLY be installed by a GTT technician.
16. How long do I wait for GTT Fibre to be installed?
Service installation will take 7-10 working days after payment is made.
17. Can I relocate my GTT Fibre modem within my house?
Yes. Once it is within the span of the internal cabling installed by GTT. However, if you need a complete relocation due to internal construction etc., please call GTT to schedule an appointment with a technician. This additional service costs $10,000.
18. I am unable to get Wi-Fi signal at the other end of my house?
When installing the GTT Fibre modem, it should be placed at a central location that would enable the signal to be properly dispersed. If the building is designed in such a way that this placement is not possible, one or multiple repeaters / extenders, or a wireless router with greater coverage capability may be required.
19. How do I change my Wi-Fi password?
Your security is important to us and protecting your network is just as important as protecting the physical space in which you live. To ensure that you are always in control of who has access to your Wi-Fi network, we advise that you change your password every few months.
Make sure that you are on your Wi-Fi network and follow these 7 simple steps:
Step 1: Enter 192.168.1.1 into your internet browser (Safari, Google Chrome, Firefox, Opera, Edge, Internet Explorer etc.) and then click Enter or GO.
Step 2: Enter Username and Password
Username: user
Password: gttuser
Step 3: After successful login to the GTT Fibre terminal this window will appear to the left of the screen. Click on Configuration.
Step 4: On the configuration page, click Wireless then click Security.
Step 5: Backspace the Dots (*******) in the WPA/WAPI passphrase section.
Step 6: Enter new password
Step 7: Scroll down and click Apply/ Save
If you have any trouble with these instructions please reach out to us on chat
Fibre+ Voice is a high-speed internet and telephone service delivered over a 100% Fibre optic network. With this service, our customers will enjoy faster internet speeds, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.
The Fibre+ Voice plans provide customers with a Fibre internet and voice solution in one affordable package. New and existing Fibre customers can access to this voice and data solution.
GTT Fibre+ Voice gives you the best of both worlds with an internet and voice bundle. Get crystal clear calls, more complimentary minutes, and reduced costs per call.
All existing GTT Fibre residential customers can upgrade to the GTT Fibre+ voice plans. Our Sales team will be in contact to provide the details.
DSL or Landline customers can visit https://gtt.co.gy/fibre#current-service-areas and check “Current service Areas” to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.
GTT Fibre 5+ | (Below the line offer for DSL Customers) |
GTT Fibre 50+ | (Standard offer) |
GTT Fibre 100+ | (Standard offer) |
GTT Fibre 150+ | (Standard offer) |
Plan Name | Monthly Charge | Download Speed | Upload Speed | Free Monthly Minutes |
GTT Fibre 5+ | $6,699 | Up to 5 Mbps | Up to 2 Mbps | 500 |
GTT Fibre 50+ | $9,999 | Up to 50 Mbps | Up to 15 Mbps | 1500 |
GTT Fibre 100+ | $11,999 | Up to 100 Mbps | Up to 20 Mbps | 2500 |
GTT Fibre 150+ | $13,999 | Up to 150 Mbps | Up to 25 Mbps | 5000 |
Free monthly minutes are only valid for calls to GTT landlines and existing Fibre numbers.
There is no installation fee. Service is billed monthly and is based on the plan selected.
DSL or Landline customers can visit https://gtt.gy/gttfibre and check “Current service Areas” to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.
No there is no contract for the Fibre+ voice add-on. Customers can opt in or opt-out free of charge.
GTT Fibre+ Voice service will be available in all Fibre areas.
Yes, you will be able to retain your current landline number.
GTT will provide landlines phones customers who currently do not have an existing landline.
Also to Customers with landline phones that’s damaged.
Each GTT Fibre modem can accommodate a maximum of two (2) landlines.
GTT Fibre+ service comes with 500 to 5000 complimentary minutes to GTT Fibre and Landline services after which the customer will incur standard calling rates below:
Landline Rates | Fibre Rates | Fibre+ voice rates | |||
Off-Peak | On-Peak | Off-Peak | On-Peak | ||
Landline | $0.88 | $14.00 | $0.40 | ||
Intra-Exchange | $0.80 | $0.40 | |||
Inter-Exchange - Zone A | $3.30 | $2.20 | |||
Inter-Exchange - Zone B | $4.40 | $3.30 | |||
Inter-Exchange - Zone C | $5.50 | $4.40 | |||
Fibre (SIP) Line | $7.00 | $2.50 | $0.40 | ||
Mobile | $12.00 | $18.00 | $12.00 | ||
ILD | SAME RATES |
Your bills are available in three locations: