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International Roaming

Travel much? Be sure to pack GTT! We make it easy to roam in the US, Canada and the Caribbean.
Postpaid Customers

Before you grab your suitcase, contact Customer Care to activate roaming on your account. We’ll review your usage limit to ensure it’s sufficient for your trip, and you can increase it with an additional deposit.

Prepaid Subscribers

Just dial *100*9# to enable roaming. Your account is automatically deducted as you place and receive calls or use data, so you just need to top up and go!

Prepaid Roaming

When you get there power on your phone and check to see whether you are connected to a mobile network.  If you are not connected, you may have to manually select a network. 

To manually select a network:

  • Settings
  • [More]
  • Mobile/Cellular networks
  • Network Operators
  • Select network (the list of available networks will be displayed) e.g. AT&T, bmobile

If you're roaming in the US, use AT&T; in Canada, use Bell or Telus.

For data roaming in Panama or the Caribbean, use C&W/LIME (bmobile in Trinidad & Tobago); in Suriname, use Telesur.

You’re Going to Love our Roaming Rates (Rates are subject to change without notice.)

  GYD USD
Calls to/from US, Canada and back to Guyana $30.16 p/minute $0.15 p/minute
Text Messages $9.28 p/SMS $0.05 p/SMS
Data Sessions $3.15 p/MB $0.01 p/MB

More About Prepaid Data Roaming

1. What is Prepaid Data Roaming?

Prepaid data roaming is the ability to use mobile data/internet on a foreign network when travelling to another country.

2. Do I have to buy a plan to roam with data?

You do not need to buy a plan but you must enable data roaming. Just dial *100*9# and select option 1 as shown below:

 

There is no charge to enable data roaming.

Once data roaming is enabled, just top up, ensure the data roaming option on your phone is turned on and you’re ready to go! When you begin to roam, all charges are deducted from your core balance so you can keep track of how much you’ve spent.

3. How do I turn on data roaming?

To ensure that you can roam with data:

ANDROID: Go to Settings → Mobile/Cellular networks → Data roaming >> On as shown below:

 

Once you are data roaming, you will see the H+ in your notification bar as shown below:

 
 

APPLE: Go to Settings → Mobile Data → Mobile Data Options >> Roaming On as shown below:

 
4. How much does it cost?

Roaming with data in any GTT Zone, costs the same as using data at home. At $0.03GYD p/kb, roaming has never been so affordable. And the best part is you only pay for what you use! Switch your data roaming on and off so you use it only when you want to. Remember all charges are deducted from your core balance so you can keep track of how much you spend with no hidden fees and no bill at the end of your trip. To check your balance, just dial *100#.

5. What countries are included in the GTT Zone?

Territory

Preferred Network

Anguilla

C&W/LIME

Antigua & Barbuda

C&W/LIME

Barbados

C&W/LIME

British Virgin Islands

C&W/LIME

Cayman Islands

C&W/LIME

Dominica

C&W/LIME

Grenada

C&W/LIME

Jamaica

C&W/LIME

Montserrat

C&W/LIME

St. Kitts & Nevis

C&W/LIME

St. Lucia

C&W/LIME

St. Vincent & the Grenadines

C&W/LIME                                                          

Turks & Caicos Islands

C&W/LIME

Trinidad & Tobago

Bmobile

Bahamas

BTC (Bahamas Telecommunications Company)

Panama

C&W/LIME

USA

AT&T

Canada

Bell/Telus

Suriname

Telesur
6. How do I turn it off when I’m not using it?

To switch off your data roaming:

ANDROID Go to Settings >> Mobile/Cellular networks >> Data roaming >>Off as shown below:

 
 

Note: the H+ has disappeared from your notification bar.

APPLE: Go to Settings >> Mobile Data >> Mobile Data Options >> Roaming Off as shown below:

 
7. How do I top up while I am roaming?

There are two options for topping up while roaming:

  1. You, or a friend or family member, can top up your account online via our website gtt.co.gy at the following link https://gtt.etopuponline.com/topup
  2. Alternatively you can top up via the My GTT mobile app.  If you do not have the app, you can download it via the Google play store or Apple store.