Notices

Data Outage

Dear Valued Customer,

 

We are currently experiencing data outage in the following areas

 

-New Road

-Windsor Forest

-Hague

-Leonora

-Anna Catherina

-Zeeburg

-Meten-Meer-Zorg

-Tushen

-Parika

-Essequibo

 

Our technicians are working to resolve this as soon as is possible. We apologize for the inconvenience.

Date: Tuesday, October 22, 2019 - 16:46

Blaze/DSL Outage

Dear Valued Customer,

We are currently experiencing an outage which has affected both DSL and Blaze Customers in the following areas: - 

New Amsterdam

​BV- Centeral

​Sheet Anchor   

​Vigilance

​Cumberland

​Non-Pariel

​Adelphi

​Enterprise

​Kilkoy

​Hope West

​Nigg

​Cove & John

​Rosehall

​Clone Brook

​Hampshire

​Port mourant

​Adventure

​Whim

​Skeldon

​Crabwood Creek

​Springlands

​Massiah

​Benhab

​#52 Corentyne

​Brighton

​Tarlogie

Our technicians are currently working to resolve this issue in the soonest possible time.

We regret the inconvenience caused.

Date: Tuesday, October 22, 2019 - 15:01

Partial Blaze Service Disruption

Our Cables, which provide Blaze services to your home, were damaged due to contact with GPL lines. These cables are a vital part of your connectivity.

You would agree safety is important. As such, GPL was contacted to make safe the environs in which the GTT Team would need to commence restoration works. GPL is still in the process of fixing the power infrastructure before we are able replace the damaged sections; which has caused you to lose connectivity.

In light of the foregoing, we anticipate full restoration by October 8, 2019.

We thank you for your patience and understanding at this time.

Date: Friday, October 4, 2019 - 16:32

Partial Blaze Disruption- Diamond

We are experiencing a partial disruption in Blaze services due to a suspected fiber cut in the Diamond area. Our technicians are working to ensure restoration as soon as is possible.

 

Please note due to traffic build up on the East Bank Carriage way, restoration will be delayed. We thank you for your patience.

Date: Thursday, October 3, 2019 - 18:34

Partial Blaze Service Disruption

There is a partial disruption in Blaze services affecting some customers. We assure you that our technical team is aware of the situation and working to resolve in the shortest possible time. We thank you for your understanding as we work to ensure service is restored.

Date: Tuesday, October 1, 2019 - 19:24

GTT Notice - Land of Canaan

GTT wishes to advise its customers in the Barama, Sarah Johanna, Pearl Village and Land of Canaan areas that there will be a disruption in voice and data services on Saturday, September 28, 2019.

This will be to facilitate the permanent relocation of a 900 & 600 pairs distribution cable in the Land of Canaan area.

Pending favourable conditions, work will commence from 9:00am and conclude at 6:00pm.

GTT regrets any inconvenience this may cause.

Date: Thursday, September 26, 2019 - 15:58

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Date: Tuesday, September 24, 2019 - 16:23

GTT Notice - Belfield

GTT wishes to advise its customers in the Belfield, East Coast Demerara area that there will be a disruption in voice and data services on Sunday September 15, 2019

This is to facilitate the relocation of a 900 & 600 pair distribution cable in the area to assist the East Coast road project.

Pending favourable conditions, work will commence from 9:00am and conclude at 6:00pm

GTT regrets any inconvenience.

Date: Friday, September 13, 2019 - 09:51

Land of Caanan, East Bank Demerara Area disruption

GTT wishes to advise its customers in the Land of Caanan, East Bank Demerara Area that there will be a disruption in voice and data services on Wednesday September 11th, 2019 from 10:00am-06:00pm.

This is to facilitate repairs to damage 1200 pairs Feeder cable in the area.

Pending favorable weather, work will commence and service will be restored intermittently during this exercise.

GTT apologises for any inconvenience this may cause.

Date: Tuesday, September 10, 2019 - 13:00

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Date: Tuesday, September 3, 2019 - 18:50

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