Notices

Service Disruption- Blairmont, Berbice

We are experiencing intermittent failure with our landline service in the Blairmont, Berbice area.

Our technicians are investigating the cause of the disruption.

We apologise for any inconvenience.

Date: Thursday, March 5, 2020 - 20:21

Service Disrutpion- Blaze- Kitty/Subryanville

We are currently experiencing disruption with Blaze services in the Kitty and Subryanville areas.

This outage is due to a fiber cut in the area.

Our technicians are working to resolve the issue in the shortest possible time.

We apologise for the inconvenience.

Date: Tuesday, February 25, 2020 - 14:28

Service Restoration- Blaze

Blaze services have been restored.

We thank you for your understanding.

Date: Tuesday, February 25, 2020 - 14:11

Service Disruption-Blaze

We are currently experiencing intermittent connections with our Blaze services.

Our technicians are working to resolve this issue in the shortest possible time.

We apologise for the inconvenience.

Date: Tuesday, February 25, 2020 - 08:32

Planned Maintenance-Tuschen, WCD- Restoration

We have completed planned maintenance in Tuschen, WCD on February 19, 2020 from 00:00hrs to 05:00hrs which affected Blaze services in the area.

We thank you for your understanding.

Date: Wednesday, February 19, 2020 - 10:13

Service Restoration- Catherine, Mahaicony

DSL and mobile data services have been restored in the Catherine, Mahaicony area.

The disruption was due to fiber damage in the area.

We thank you for your understanding.

Date: Wednesday, February 19, 2020 - 10:09

Planned Maintenance- Tuschen, WCD

We have a planned maintenance in Tuschen, WCD on February 19, 2020 from 00:00hrs to 05:00hrs.

Blaze services will be affected.

Our technicians will work to restore services promptly.

We apologise for the inconvenience.

Date: Tuesday, February 18, 2020 - 15:38

Service Disruption- Catherine, Mahaicony

Please be advised of a disruption in DSL and mobile data services in the Catherine, Mahaicony area.

The disruption is due to fiber damage in the area.

Our technicians are working to restore the service in the shortest possible time.

We apologise for the inconvenience.

Date: Tuesday, February 18, 2020 - 10:04

Planned Maintenance- All Dedicated Services/DSL- Whim, Berbice

We have a scheduled maintenance in Whim, Berbice on February 17-21, 2020 from 10:00hrs to 17:00hrs.

All dedicated and mobile services will be affected.

This disruption is necessary to repair fiber on our Eastern Fiber link.

Our technicians will work to restore services promptly.

We apologise for the inconvenience.

Date: Monday, February 17, 2020 - 12:13

Re-routing of Services

Ministry of Public Infrastructure agents have damaged 2 of our fibre cables on Sherriff St between Dennis and Craig.

The service impact has affected dial tone in Cove & John and Victoria and 2G services in Corentyne.

 

No data affected and areas in Corentyne have 3G.

 

We have since restored services using alternate cable.

 

Our technicians are onsite dealing with repairs.

 

We apologize for this unnecessary inconvenience.

Date: Saturday, February 15, 2020 - 12:51

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