Notices

Blaze Outage- Providence (Massy area)

We are experiencing a disruption in Blaze services in Providence within the vicinity of Massy area.

This disruption is caused as a result of a damaged fiber cable.

Our technicians are working to restore services as soon as possible. 

We apologize for the inconvenience. 

Date: Thursday, January 9, 2020 - 10:07

Blaze Information Update

Price changes from January 6, 2020

  1. Installation from$15,000 to $20,000
  2. Battery Back Up from $5,000 to $12,000
  3. Transfer fee will also be changed from$7,500 to $10,000
Date: Monday, January 6, 2020 - 11:23

Restoration of Service Disruption- Tuschen WCD

We have restored service in Tuschen.

Blaze service was affected due to a damaged strand between the exchange and cabinet.

We thank you for your understanding.

Date: Thursday, January 2, 2020 - 14:12

Blaze Outage-Tuschen WCD

We are experiencing a service disruption which has affected Blaze service in Tuchen.

The cause of this is not yet known, however, updates will be provided as our technical team determines reason for the disruption.

We apologize for the inconvenience.

Date: Thursday, January 2, 2020 - 10:22

Restoration of Service Disruption - Eccles

We have restored service in Eccles.

 

Mobile and DSL services were affected by a cable cut due to excavation by NDIA at Church and Albert Streets.

 

We thank you for your understanding.

Date: Friday, December 27, 2019 - 13:50

GTT Holiday Hours

Please be advised that all of our call center and live chat agents will be out of office on December 25, 2019 and January 1, 2020.

These 24/7 options remain available for your convenience:

We apologise for any inconvenience this may cause during this season.

Have a Merry Christmas and a Happy New Year!

 

Date: Tuesday, December 24, 2019 - 14:59

Service Disruption - Durban Backlands

We are experiencing service distruption in Durban Backlands.

 

This disruption was caused as a result of a GPL live wire burning GTT's cable which provides service to the area.

 

Our technicians are working to restore service as soon as possible. 

 

We apologize for the inconvenience 

Date: Tuesday, December 17, 2019 - 13:17

Service Disruption - Phillipi & Brighton Cell Sites

We have restored the mobile service disruption in Phillipi and Brighton 

 

We thank you for your understanding. 

Date: Monday, December 16, 2019 - 23:27

Planned Maintenance - DSL Service Disruption

We have completed the planned maintenance for 12th December 2019 between the hours of 00:00hrs and 05:00hrs which affected DSL in the following areas:

 

•            Vigilance

•             Non-Pariel

•             Enterprise

•             Hope West

•             Cove & John

•             Clonbrook

 

We thank you for your understanding.

 

Date: Wednesday, December 11, 2019 - 08:30

Service Disruption - New Amsterdam

We are experiencing a service disruption caused by a cable cut which has affected the following areas

  • Caracas
  • Lochaber
  • Sandvoort

Our technicians are working to restore services soon.

We apologize for the invonvenience.

Date: Monday, December 9, 2019 - 14:31

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