Notices

Service Restoration- Victoria, Cove and John and Cane Grove, ECD

We have restored landline service in the Victoria, Cove and John and Cane Grove, East Coast Demerara areas.

We thank you for your understanding.

Date: Wednesday, March 18, 2020 - 15:19

Service Restoration-Blaze

Blaze services have been restored at our Telephone House location.

We thank you for your understanding.

Date: Wednesday, March 18, 2020 - 12:19

Service Disruption-Blaze

We have a disruption in Blaze service at our Telephone House location.

Our technicians are investigating the cause of this disruption and will work to restore service in the shortest possible time.

We apologise for the inconvenience.

Date: Wednesday, March 18, 2020 - 12:08

Changes to Store Hours & Staffing

To better support our employees and serve our customers, we will adjust our retail operations beginning Wednesday, March 18, until further notice.

  • Reduced open hours for Stores and Office locations.
    • All stores except Giftland Mall: Monday to Friday 8 a.m. to 1 p.m.
    • Fogarty: Saturday 9am to 1pm 
    • Giftland Mall: Monday to Sunday 1pm to 6pm

 

  • Limiting the number of customers in each location at any one time.
    • Camp & Robb Street: 10 customers
    • Fogarty: 10 customers
    • 55 Brickdam (Blackberry Bldg): 10 customers
    • Giftland Mall: 5 customers
    • BV: 5 customers
    • New Amsterdam: 5 customers
    • Anna Regina: 3 customers
    • Linden: 5 customer

 

  • Significantly less staff at each of these locations.

 

These actions will ensure that we can keep these spaces sanitized, as well as keep employees and customers safe distances from each other.

 

To Pay Bills: Visit your neighborhood MMG agent. See list here: http://bit.ly/MMG-AGENTS

To make changes to their accounts/service: Visit our support page here: http://bit.ly/2UdYeNT

To speak with a customer service agent: Chat here: http://bit.ly/GTTLiveChat

 

Your safety is our number one priority.

We thank you for your understanding during this challenging time.

Date: Tuesday, March 17, 2020 - 16:51

Service Disuption- Victoria/ Cove and John, Cane Grove ECD

We have a disruption in landline service in Victoria/ Cove and  John and Cane Grove, East Coast Demerara  areas.

Our technicians are working to restore service in the shortest possible time.

We apologise for the inconvenience.

Date: Tuesday, March 17, 2020 - 16:19

Mobile Data Restoration-Vreed-en-hoop-Parika, WCD

We have restored mobile data service in the following West Coast Demerara areas:

Wales

Cannal

Vreed-en-Hoop

New Road

WForest

Hague

Anna Catherina

Leonora

Zeeburg

Meten Meer-Zorg


Tuschen

Parika

Essequibo

Disruption was due to a suspected fiber damage.

We thank you for your understanding.

Date: Tuesday, March 10, 2020 - 14:29

Mobile Data Disruption-Vreed-en-hoop-Parika, WCD

We are experiencing a disruption in mobile data service in the following West Coast Demerara areas:

Wales

Cannal

Vreed-en-Hoop

New Road

WForest

Hague

Anna Catherina

Leonora

Zeeburg

Meten Meer-Zorg


Tuschen

Parika

Essequibo

Disruption is due to a suspected fiber damage.

Our technicians are working to restore service in the shortest possible time.

We apologise for any inconvenience.

Date: Tuesday, March 10, 2020 - 14:23

Service Restoration-Belladrum/Tempe

We have restored voice and data services in the Belladrum/Tempe, Berbice areas.

Disruption was due to a fiber cut in the area.

We thank you for your understanding.

Date: Monday, March 9, 2020 - 20:17

Service Disruption- Belladrum/Tempe, Berbice

We are experiencing a disruption in voice and data services in the Belladrum and Tempe, Berbice areas.

Disruption is due to a suspected fiber damage in the area.

Our technicians are investigating and working to restore service in the shortest possible time.

We apologise for any inconvenience.

Date: Monday, March 9, 2020 - 10:35

Restoration- Blairmont, Berbice

We have restored landline service in the Blairmont, Berbice area.

Disruption was due to works being done in the area.

We thank you for your understanding.

Date: Thursday, March 5, 2020 - 21:37

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