Notices

Restoration of Service Disruption - Eccles

We have restored service in Eccles.

 

Mobile and DSL services were affected by a cable cut due to excavation by NDIA at Church and Albert Streets.

 

We thank you for your understanding.

Date: Friday, December 27, 2019 - 13:50

GTT Holiday Hours

Please be advised that all of our call center and live chat agents will be out of office on December 25, 2019 and January 1, 2020.

These 24/7 options remain available for your convenience:

We apologise for any inconvenience this may cause during this season.

Have a Merry Christmas and a Happy New Year!

 

Date: Tuesday, December 24, 2019 - 14:59

Service Disruption - Durban Backlands

We are experiencing service distruption in Durban Backlands.

 

This disruption was caused as a result of a GPL live wire burning GTT's cable which provides service to the area.

 

Our technicians are working to restore service as soon as possible. 

 

We apologize for the inconvenience 

Date: Tuesday, December 17, 2019 - 13:17

Service Disruption - Phillipi & Brighton Cell Sites

We have restored the mobile service disruption in Phillipi and Brighton 

 

We thank you for your understanding. 

Date: Monday, December 16, 2019 - 23:27

Planned Maintenance - DSL Service Disruption

We have completed the planned maintenance for 12th December 2019 between the hours of 00:00hrs and 05:00hrs which affected DSL in the following areas:

 

•            Vigilance

•             Non-Pariel

•             Enterprise

•             Hope West

•             Cove & John

•             Clonbrook

 

We thank you for your understanding.

 

Date: Wednesday, December 11, 2019 - 08:30

Service Disruption - New Amsterdam

We are experiencing a service disruption caused by a cable cut which has affected the following areas

  • Caracas
  • Lochaber
  • Sandvoort

Our technicians are working to restore services soon.

We apologize for the invonvenience.

Date: Monday, December 9, 2019 - 14:31

Service Disruption - Paradise/Enmore

We are experiencing a service disruption along the East Coast Demerara due to a fibre cut caused by an excavator conducting work in the area.

 

Landline in the following areas are affected:

 

  • Vigilance
  • Non-Pariel
  • Enterprise
  • Hope West
  • Cove & John
  • Clonbrook

 

we apologize for the unnecessary inconvenience.

Date: Monday, December 9, 2019 - 11:54

Service Disruption - Houston

We have restored services in Houston, EBD.

 

This disruption was due to an act of vandalism.

We apologize for the unnecessary inconvenience.

Date: Sunday, December 8, 2019 - 17:32

Planned Maintenance - Eccles - Restoration

We have completed planned maintenance scheduled for 9th December 2019 between 01:00 and 03:00hrs in the Eccles area.

 

DSL and mobile services are restored.

 

We apologize for any inconveniene caused.

Date: Sunday, December 8, 2019 - 16:20

Restoration - Hunter St.

We have restored the service disruption which was due to a damaged cable caused by agents of MoPI who were engaged in road works on Hunter Street.

Areas where service has been restored include:

  • Industrial Site
  • McDoom
  • Houston

We apologize for the unnecessary inconvenience.

Date: Sunday, December 8, 2019 - 14:45

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