Notices

Planned Maintenance - Rosignol

We have planned maintenance on July 15, 2020.

During this maintenance voice and data services will be affected.

The service disruption is necessary in order to facilitate repairs to a Damaged 600pr cable at Rosignol, West Coast Berbice.

Pending favourable weather, work will commence as shown in the table below and services will be restored intermittently during this exercise.

We apologise for the inconvenience.

 

Date: Monday, July 13, 2020 - 12:31

Planned Maintenance activity - Telephone House

We have planned maintenance on July 14, 2020, between 0:00hrs - 05:00hrs. 

During this time, Blaze services will be affected.

Given favourable circumstances, technicians will have these services restored within the time mentioned above.

We apologize for any inconvenience caused.

Date: Monday, July 13, 2020 - 11:33

Network Upgrade Tonight

This upgrade was completed successfully.

Date: Wednesday, July 8, 2020 - 16:10

Service Restoration-Blaze

We have restored Blaze services in the Beterverwagting, East Coast Demerara area.

Disruption was due to burnt fiber cable in the Grand Coastal Inn vicinity.

We thank you for your understanding.

Date: Monday, July 6, 2020 - 10:00

Service Disruption- Mobile Data Plan Renewal

We are currently experiencing a disruption where customers are unable to renew their mobile data plans.

Our technicians are investigating the cause of the disruption and working to restore as soon as possible.

We apologise for the inconvenience.

 

Date: Saturday, July 4, 2020 - 14:41

DSL Service Disruption - Berbice

We currently have a disruption affecting DSL and partial mobile service in the following areas:

Brighton 3G

Benab 3G

Leeds 3G

Phillipi 3G

Rose Hall 2G/3G

Firish 2G/3G

 

Our technicians are working to restore services as soon as possible. 

 

We apologize for the inconvenience. 

Date: Friday, July 3, 2020 - 06:50

Emergency Maintenance-Telephone House

We have an emergency maintenance at our Telephone House location on July 3, 2020 from 00:00hr to 05:00hrs.

This will cause brief outages to Blaze services during the period.

Our technicians will work to restore services in the shortest possible time.

We apologise for the inconvenience.

Date: Thursday, July 2, 2020 - 13:42

Planned Maintenance- Haslington, ECD

We have a planned maintenance exercise at the Haslington Bridge, East Coast Demerara area on July 4, 2020 from 09:00hrs to 18:00hrs.

This may affect voice and data services in the North and South Haslington and North East Enmore, East Coast Demerara areas.

Disruption is necessary to facilitate the permanent relocation and restoration of a 900pr distribution cable.

Services will be restored intermittently throughout the exercise.

We apologise for the inconvenience.

Date: Thursday, July 2, 2020 - 10:28

Planned Maintenance- Cane Grove Exchange

We have completed planned maintenance exercise at the Cane Grove Exchange on July 2, 2020 from 00:00hr to 05:00hrs.

The exercise was necessary to facilitate hardware exchange at the location.

We thank you for your understanding.

 

Date: Tuesday, June 30, 2020 - 09:33

Planned Maintenance- Mahaica Exchange

We have completed planned maintenance exercise at the Mahaica Exchange on June 30, 2020 from 00:00hr to 05:00hrs.

The exercise was necessary to facilitate hardware exchange at the location.

We thank you for your understanding.

Date: Monday, June 29, 2020 - 12:33

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