Notices

Planned Maintenance-Mahaica, Berbice- Restoration

We have completed planned maintenance for February 11, 2020 from 01:00hr to 05:00hrs which affected all dedicated and DSL services in Mahaica, Berbice.

Disruption was necessary to upgrade the software on our core router in the area.

We thank you for your understanding.

Date: Tuesday, February 11, 2020 - 11:32

Planned Maintenance- All Dedicated Services/DSL- Mahaica, Berbice

We have a planned maintenance at Mahaica, Berbice on February 11, 2020, from 01:00hr to 05:00hrs.

All Dedicated and DSL services will be affected.

This maintenance is necessary to upgrade the software on our core router in the area.

The following areas will experience intermittent disruption to all Data Services and Mobile Traffic.

  • Mahaica
  • Mahaicony
  • Cane Grove
  • Planter's Hall
  • Catherine

Our technicians will work to restore services as soon as possible.

We apologize for the inconvenience.

Date: Monday, February 10, 2020 - 15:12

Service Disruption- Ameila's Ward, Linden

Please be advised of a disruption in DSL service in the Amelia's Ward, Linden area.

The disruption is necessary to replace a faulty ADSL card which has encountered two failures.

Our technicians will work to restore the service in the shortest possible time.

We apologise for the inconvenience

Date: Monday, February 10, 2020 - 12:00

Service Disruption- Fairs Rust, Berbice

A fire of unknown origin has burnt several poles along with our distribution cable in the Fairs Rust, main access road, Berbice area.

This may have resulted in service disruption in your area.

Our technicians are working to restore services.

We apologise for the inconvenience.

Date: Sunday, February 9, 2020 - 12:21

Service Disruption- Ameila's Ward, Linden- Restoration

We experienced a disruption in DSL service in the Amelia's Ward, Linden area.

The disruption was due to a hardware failure in the area.

Out technicians have since restored the service.

We apologise for the inconvenience and thank you for your understanding.

Date: Sunday, February 9, 2020 - 12:08

Emergency Maintenance- Blaze Restoration

We have restored Blaze voice and data services.

Disruption occured while performing an emergency maintenance at our Telephone House location.

We thank you for your understanding.

Date: Friday, February 7, 2020 - 14:26

Emergency Maintenance- Blaze Outage

We have encountered an issue while performing an emergency maintenance at our Telephone House Location.

This has resulted in an outage of Blaze voice and data services.

Our technicians are working to detect the cause of this disruption to restore services as soon as possible.

We apologise for the inconvenience

Date: Friday, February 7, 2020 - 13:47

Service Disruption- Barry ST East of Alexander ST, Shell Road

We wish to advise customers in the Barry ST East of Alexander ST, Shell Road area that there will be a disruption in voice and data services on Saturday, February 11, 2020 from 09:00am-05:00pm.

This is to facilitate the relocation of a GTT 400 pairs distribution cable in the area.

Services will be restored intermittently during this exercise.

We apologise for the inconvenience.

Date: Friday, February 7, 2020 - 09:19

Planned Maintenance- Restoration- Belladrum

We have completed planned maintenance for February 6, 2020 from 01:00hr to 05:00hrs which affected all dedicated and DSL services in Belladrum, Berbice.

Disruption was necessary to upgrade the software on our core router in the area.

We thank you for your understanding.

Date: Thursday, February 6, 2020 - 07:53

Planned Maintenance- Hague/Fellowship- Restoration

We have completed planned maintenance for February 4, 2020 from 09:00hrs to 13:00hrs which affected voice and data services in Hague/Fellowship, West Coast Demerara..

We thank you for your understanding.

Date: Tuesday, February 4, 2020 - 14:46

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