Notices

Service Disruption- Ameila's Ward, Linden- Restoration

We experienced a disruption in DSL service in the Amelia's Ward, Linden area.

The disruption was due to a hardware failure in the area.

Out technicians have since restored the service.

We apologise for the inconvenience and thank you for your understanding.

Date: Sunday, February 9, 2020 - 12:08

Emergency Maintenance- Blaze Restoration

We have restored Blaze voice and data services.

Disruption occured while performing an emergency maintenance at our Telephone House location.

We thank you for your understanding.

Date: Friday, February 7, 2020 - 14:26

Emergency Maintenance- Blaze Outage

We have encountered an issue while performing an emergency maintenance at our Telephone House Location.

This has resulted in an outage of Blaze voice and data services.

Our technicians are working to detect the cause of this disruption to restore services as soon as possible.

We apologise for the inconvenience

Date: Friday, February 7, 2020 - 13:47

Service Disruption- Barry ST East of Alexander ST, Shell Road

We wish to advise customers in the Barry ST East of Alexander ST, Shell Road area that there will be a disruption in voice and data services on Saturday, February 11, 2020 from 09:00am-05:00pm.

This is to facilitate the relocation of a GTT 400 pairs distribution cable in the area.

Services will be restored intermittently during this exercise.

We apologise for the inconvenience.

Date: Friday, February 7, 2020 - 09:19

Planned Maintenance- Restoration- Belladrum

We have completed planned maintenance for February 6, 2020 from 01:00hr to 05:00hrs which affected all dedicated and DSL services in Belladrum, Berbice.

Disruption was necessary to upgrade the software on our core router in the area.

We thank you for your understanding.

Date: Thursday, February 6, 2020 - 07:53

Planned Maintenance- Hague/Fellowship- Restoration

We have completed planned maintenance for February 4, 2020 from 09:00hrs to 13:00hrs which affected voice and data services in Hague/Fellowship, West Coast Demerara..

We thank you for your understanding.

Date: Tuesday, February 4, 2020 - 14:46

Planned Maintenance- All Dedicated Services/DSL- Belladrum

We have a planned maintenance at Bellladrum, Berbice on February 6, 2020, from 01:00hr to 05:00hrs.

All Dedicated and DSL services will be affected.

This maintenance is necessary to upgrade the software on our core router in the area.

The following areas will experience intermittent disruption to data services:

· Belladrum

·Tempe

·Bush Lot

·Bath

·Rosignol

·Blairmont       

Our technicians will work to restore services as soon as possible.

We apologize for the inconvenience.

Date: Tuesday, February 4, 2020 - 13:57

Planned Maintenance- All Dedicated Services/DSL- New Amsterdam

We have completed planned maintenance for February 4, 2020 from 01:00hr to 05:00hrs which affected all dedicated and DSL services in New Amsterdam, Berbice.

Disruption was necessary to upgrade the software on our equipment.

We thank you for your understanding.

Date: Tuesday, February 4, 2020 - 12:21

Planned Maintenance- Hague/Fellowship

We have planned maintenance on February 4, 2020 from 9:00hrs to 13:00hrs which will affect voice and data services in Hague/Fellowship, West Coast Demerara.

Our technicians will work to restore services promptly.

We apologize for the inconvenience.

 

Date: Monday, February 3, 2020 - 11:18

Planned Maintenance- All Dedicated Services/DSL- New Amsterdam

We have planned maintenance at New Amsterdam, Berbice on February 4, 2020, from 01:00hr to 05:00hrs.

All Dedicated and DSL services will be affected.

This maintenance is necessary to upgrade the software on our core router in the area.

The following areas will experience intermittent hits to data services:

  • N​ew Amsterdam
  • Sheet Anchor
  • Cumberland
  • Adelphi
  • Kilkoy
  • Nigg
  • Rosehall
  • Hampshire
  • Port Mourant
  • Adventure
  • Tarlogie
  • Brighton
  • #52 Corentyne
  • Benab
  • Massiah
  • #76 Springlands
  • Skeldon
  • Whim

Our technicians will work to restore services as soon as possible.

 

We apologize for the inconvenience.

 

Date: Monday, February 3, 2020 - 10:46

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