Notices

Maintenance Activity

We have a scheduled maintenance activity that will affect some DSL and Landline customers in the Georgetown area from January 17, 2023, at 5 pm to January 18, at 6 am.

To reduce the amount of time customers are affected, our team will conduct this activity in batches. 

This activity is necessary to repair a deteriorated copper cable to ensure we reliably connect our valued customers.

Provided the team of techs has favourable weather, this activity will begin and conclude at the times mentioned.

We apologise for any inconvenience caused.

Date: Tuesday, January 17, 2023 - 14:25

Planned Maintenance- January

Date: Monday, January 16, 2023 - 14:45

Holiday Opening Hours

 

Location/Store Current Opening Hours Late Opening Hours Effective Date
Fogarty's Mon-Fri 08:00 - 16:30
Sat 08:00 - 14:00
Mon-Tue 08:00 - 18:00
Wed-Fri 08:00 - 19:00
Xmas Eve 08:00 - 19:00
19th Dec 2022
Giftland Mon-Sat 10:00 - 21:30
Sun 11:00 - 21:30
Mon-Thu 09:00 - 22:00
Fri 09:00 - 23:00
Xmas Eve 09:00 - 23:30
-
Camp & Regent Mon-Fri 08:00 - 16:30
Sat 08:00 - 14:00
Mon-Tue 08:00 - 19:00
Wed-Fri 08:00 - 20:00
Xmas Eve 08:00 - 20:00
19th Dec 2022
55 Brickdam Mon-Fri 08:00 - 15:30 Mon-Fri 08:00 - 17:00 19th Dec 2022
Grove Mon-Fri 09:00 - 17:00
Sat 08:00 - 14:00
Mon-Fri 09:00 - 18:00
Xmas Eve 08:00 - 19:00
19th Dec 2022
New Amsterdam Mon-Fri 08:00 - 15:30 Mon-Fri 08:00 - 17:00
Xmas Eve 08:00 - 18:00
19th Dec 2022
Linden Mon-Fri 08:00 - 15:30 Mon-Fri 08:00 - 17:00
Xmas Eve 08:00 - 17:00
19th Dec 2022
Parika Mon-Tue, Thu-Fri 08:00 - 16:00
Sat 08:00 - 14:00
Sun 08:00 - 12:00
Mon-Fri 08:00 - 17:00
Xmas Eve 08:00 - 18:00
19th Dec 2022
Beterverwagting Mon-Fri 08:00 - 15:30 Mon-Fri 08:00 - 16:30 19th Dec 2022
Anna Regina Mon-Fri 08:00 - 15:30 Mon-Fri 08:00 - 16:30
Xmas Eve 08:00 - 14:00
19th Dec 2022
Date: Monday, December 19, 2022 - 09:43

Invitation to Bid- Contracted Services 2023

Date: Friday, December 16, 2022 - 17:15

Notice of Disruption to DSL and Landline Services

We're scheduled to do maintenance work to our copper network which would affect DSL and Landlines.

Please be notified that this maintenance will occur on December 17, 2022 at 4:00pm.

The following areas will be affected 

1. Land of Canaan 

2. Relief 

3. Garden of Eden

4. Supply

5. Brickery 

We thank you for your understanding as we improve services in your area. 

Date: Friday, December 16, 2022 - 14:13

Republic Park Disruption

Customers in Republic Park are experiencing disruption to GTT Fibre services due to a fibre damage caused by an electrical burn.

Our engineers are on-site and are working to resolve this before 12 am on 9th December 2022.

We apologise for this disruption to service.

Date: Thursday, December 8, 2022 - 13:08

GTT introduces NEW "SOCIAL" Mobile plans effective Dec 1, 2022

PREPAID

Plans Name Duration Social Data Other Use Including VoIP and Video Data Voice On-net [minutes] Voice Off-net [minutes] Text On Net Text Off Net Prices [Inc VAT as applicable] GY$$
Social 1 1 day Unlimited Social Messaging 1GB 10 0 10 0 $400
Social 3 3 days Unlimited Social Messaging 2GB 20 0 20 0 $750
Social 7 7 days Unlimited Social Messaging 4GB 30 0 30 0 $1,500
Social 7 Plus 7 days Unlimited Social Messaging 20GB Unlimited [43,200 mins] 250 1,000,000 250 $6,000
Social 30 - 4GB 30 days Unlimited Social Messaging 4GB 80 0 80 0 $3,500
Social 30 - 6GB 30 days Unlimited Social Messaging 6GB 150 0 150 0 $5,000
Social 30 - 20GB 30 days Unlimited Social Messaging 20GB Unlimited [43,200 mins] 500 1,000,000 500 $7,500

Terms and Conditions apply.

 

Unlimited voice: 30 days x 24 hours x 60 minutes= 43,200 minutes per 30 days

Unlimited Text: 30 days x 24 hours x 60 minutes x 23 SMS per minute = ~1,000,000 per 30 days

Unlimited social messaging means text & browsing usage on the following apps only: WhatsApp Chat, Facebook Messenger, Tencent QQ, Snapchat, WeChat, BIP, Telegram, Facebook, Twitter, Instagram, Pinterest & LinkedIn. For the avoidance of doubt WhatsApp calling, Facebook Messenger calling and Facetime are excluded from the unlimited social messaging.

Any other Social app usage – i.e. Tik Tok, You Tube, Google Maps etc. will come from the VOIP, Video & Other Data allowance.

Voice, Data and SMS allowances will NOT rollover.



POSTPAID CONSUMER

Plans Name Duration Social Data Plan Allowance used for roaming Other Use including VoIP and Video Data Voice On-net [mintes] Voice Off-net [minutes] Text On Net Text Off Net Prices Inc VAT as applicable GY$$
Eagle More 30 day n/a NO 16 GB 1,000 250 1,000 250 $5,000
Eagle Plus 30 day n/a As per below 50 GB Unlimited [43,200 mins] 500 1,000,000 500 $8,000
Eagle Premium 30 day n/a As per below 80 GB Unlimited [43,200 mins] 1,000 1,000,000 1,000 $13,000
Eagle Elite 30 day n/a As per below 500 GB Unlimited [43,200 mins] 2,000 1,000,000 2,000 $25,000

Terms and Conditions apply.

Plan allowances – data, voice and SMS can be used for roaming abroad however the plans must be used for a minimum of 7 consecutive days in every 6-week period in Guyana, otherwise GTT reserves the right at its sole discretion to terminate the plan with 1 days’ notice.

Use your bundled minutes, data & SMS while roaming to the USA, Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands, Dominica, Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Turks & Caicos Islands, Trinidad & Tobago, Commonwealth of the Bahamas & Panama.

Voice, Data and SMS allowances will NOT rollover.

Plans are effective Dec 1st, 2022.
 

Date: Thursday, November 24, 2022 - 15:02

Intermittent Fibre Disruption - Parts of Georgetown

The intermittent disruption to your Fibre service was due to a network issue. 


Engineers have since found the issue and need some more time to conduct upgrades for a permanent fix.


Between 3:00 pm to 4:30 pm today, your service will be unavailable for up to 15mins allow for this upgrade.


We thank you for your understanding while we work to restore the quality of service you deserve on Fibre.

Date: Wednesday, November 9, 2022 - 14:49

Mahaicony DSL Distruption

DSL Services at Farm Old Road Mahaicony ECD is currently affected due to a damaged distribution cable.

Engineers are working to resolve this issue in the shortest possible time.

We apologise for the unnecessary inconvenience

Date: Wednesday, November 9, 2022 - 12:41

BV DSL Disruption

DSL Services in the BV area are affected due to a damaged cable caused by excavations works in the area.

Engineers are working to restore services by 4 pm on Nov 9, 2022.

We apologise for this unnecessary inconvenience.

 

Date: Wednesday, November 9, 2022 - 12:27

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