Notices

Service Disruption - Whim

We experienced a service disruption at Whim

DSL was affected.

We apologise for the inconvenience. 

Date: Thursday, August 6, 2020 - 14:37

Planned Maintenance - Berbice

We have scheduled maintenance sn Saturday, Aug 08, and Sunday, Aug 09, 2020, between the hours of 8:30 am - 7:30 pm.

During this time voice and data services will be affected.

Pending favourable conditions, services will be restored intermittently.

We apologise for the inconvenience.

Date: Thursday, August 6, 2020 - 13:32

Service Disruption - Covent John

We are currently experiencing a service disruption.

DSL services are affected.

Technicians are working to restore systems as soon as possible.

We apologise for this inconvenience.

Date: Thursday, August 6, 2020 - 11:00

Outage - Eastern Fiber Link

We currently have an outage affecting landline and DSL services.

The following areas are affected:

  1. Mahaicony                        
  2. PLANTERS HALL                
  3. CATHERINE                  
  4. Mahaica                           
  5. Unity                                    
  6. BELMONT                        
  7. CANE GROVE                     
  8. Victoria                               
  9. Clonbrook
  10. Cove & John
  11. GOLDEN GROVE
  12. Enterprise
  13. Hope West
  14. Paradise
  15. Enmore
  16. Non Pariel
  17. Melanie
  18. Vigilance
  19. Belladrum
  20. Bath
  21. Tempie                              

There is also reduced capacity for mobile network areas which include:

Whim

Beneb

Skeldon 

Brighton

Leeds

Black bush

Orealla

 

Our technicians are working to restore services as soon as possible.

 

We apologise for the inconvenience.

 

Date: Wednesday, August 5, 2020 - 20:54

Planned Maintenance - Linden

We have planned maintenance on August 6, 2020, from 5:00hrs to 7:00hrs.

During this the maintenance Wisrock, Christianburg, and Canvas City experience intermittent outages for all data services.

Our technicians will work to ensure this activity remains within the hours specified.

We apologise for any inconvenience. 

Date: Tuesday, August 4, 2020 - 18:21

Planned Maintenance - BV West and Canal

We had maintenance on August 4, 2020, between the hours of 00:00 - 05:00.

Blaze services were affected during this maintenance.

we apologise for any inconvenience.

Date: Monday, August 3, 2020 - 11:29

Scheduled Maintenance - Happy Acres

We have scheduled maintenance on Thursday, July 30, 2020, between 8:30 am to 7:30 pm.

Areas to be affected by this exercise include:

  1. Souvenir Park Le Ressouvenir
  2. Commercial Boulevard Happy Acres
  3. Felicity Happy Acres

Voice and data services will be affected.

Pending favourable weather, work will commence at the time stated above. Service will be restored intermittently during this exercise.

Date: Tuesday, July 28, 2020 - 13:15

Service Disruption - Southern Link

We currently have an outage which has affected DSL and Mobile Services in the following areas:

1. Land Line (Inclusive of DSL Services)

  1. Linden
  2. Wisroc
  3. Christianburg 
  4. Amelia’s ward 
  5. Canvas City 

 

2. Mobile Service

  1. Arisaru – 3G
  2. Troy Mines – 3G
  3. Mahdia – 3G & 2G
  4. Mabura – 3G & 2G
  5. Linden – 3G & 2G
  6. Linden Central – 3G
  7. Wisroc – 3G
  8. Long Creek – 2G
  9. Highway # 3 – 3G
  10. Highway # 5 – 3G
  11. Highway # 2 – 3G
  12. Highway # 1 – 3G
  13. Ituni – 2G
  14. Soesdyke 2G/2G
  15. Bartica/Bartica Central 2G/3G
  16. Kwakwani – 2G
  17. Long Creek 2G/3G
  18. Madewini 2G/3G'

Our technicians are working to restore services as soon as possible.

We apologise for this inconvenience.

Date: Saturday, July 25, 2020 - 15:09

Service Disruption - Soesdyke

We were experiencing a service disruption in the Soesdyke area.

DSL service is now restored.

We apologise for any inconvenience caused.

Date: Friday, July 24, 2020 - 09:56

Scheduled Maintenance - Berbice

We have scheduled maintenance on Saturday, July  25th and Sunday, July 26th 2020 from 8:00 am to 7:30 pm daily.

During this maintenance voice and data services will be affected.

The service disruption is necessary to facilitate cabling.

Pending favourable weather, work will be completed within the time mentioned above.

We apologise for any inconvenience.

Date: Thursday, July 23, 2020 - 08:56

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