Notices

GTT Notice - Belfield

GTT wishes to advise its customers in the Belfield, East Coast Demerara area that there will be a disruption in voice and data services on Sunday September 15, 2019

This is to facilitate the relocation of a 900 & 600 pair distribution cable in the area to assist the East Coast road project.

Pending favourable conditions, work will commence from 9:00am and conclude at 6:00pm

GTT regrets any inconvenience.

Date: Friday, September 13, 2019 - 09:51

Land of Caanan, East Bank Demerara Area disruption

GTT wishes to advise its customers in the Land of Caanan, East Bank Demerara Area that there will be a disruption in voice and data services on Wednesday September 11th, 2019 from 10:00am-06:00pm.

This is to facilitate repairs to damage 1200 pairs Feeder cable in the area.

Pending favorable weather, work will commence and service will be restored intermittently during this exercise.

GTT apologises for any inconvenience this may cause.

Date: Tuesday, September 10, 2019 - 13:00

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The following persons have been identified as winners for paying their bills using MMG and MyGTT in August 2019.

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  6. Feyaad Nohar
  7. Ryan Goliah
  8. Charles Johnson
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  10. Kelvin Harris
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Date: Tuesday, September 3, 2019 - 18:50

GTT Public Advisory

We would like to notify our customers in the Mahaica to Belladrum areas that there will be a disruption in voice and data services on September 4th-7th at 10:00hrs to 15:00hrs.

This is to facilitate the restoration of a faulty section of the Easter fiber link cable.

GTT regrets any inconvenience this may cause.

Date: Tuesday, September 3, 2019 - 13:11

Outage - Eastern Link

 

GTT would like to notify the public of an outage affecting customers from Cove & John to Number 34 village. This outage is due to a vehicular accident that caused damage to infrastructure servicing the area. Facilities impacted by this failure include Mobile, Landline and Internet.

Our technical team is currently working to have services restored as soon as possible. GTT apologises for the inconvenience caused

Date: Monday, September 2, 2019 - 13:11

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Start Date:        August 29, 2019

End Date:         September 10, 2019

 

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Date: Thursday, August 29, 2019 - 12:01

GTT Public Advisory

GTT would like to advise all road users that the East Coast Public Road within the Melanie Damishana to Haslington vicinity will be temporarily closed on Sunday 1st September, 2019.

Traffic will be diverted through Cinema Road (west) onto the Railway Embankment into Factory Road (East).

This is to facilitate a request made by China Railway First Group for the installation of underground ducts to a cable diversion. No service will be affected during this activity.

Work will commence from 8:30hr and conclude at to 17:30hrs pending favourable work conditions.

GTT regrets any inconvenience this activity may cause.

Date: Tuesday, August 27, 2019 - 16:17

Burnham Drive - Mocha customers are advised of an outage in internet service due to vandalism of a GTT cable.

Burnham Boulevard - Mocha customers are advised of an outage in landline service due to vandalism of a GTT cable.

GTT completed works to restore service in the community on the 23rd August 2019 after a similar act of sabotage.

Unfortunately, residents are still affected as further restoration works need to be done. GTT will work to restore service as soon as is possible.

Anyone with information relating to this vandalism is asked to make contact with GTT on 0908.

 

Date: Monday, August 26, 2019 - 12:05

Prepaid Mobile Data Disruption

Dear Valued Customer

On 8/20/2019 around 1pm we experienced a failure which resulted in the removal of the data balances for some prepaid mobile customers.

We have since identified the root cause and resolved the issue.

The data for all impacted customers is being restored this morning.

Thanks for your patience and we apologise for the inconvenience.

 

Date: Thursday, August 22, 2019 - 11:48

GTT Public Advisory

We would like to notify our customers in the No. 52 Village, Corentyne Berbice area that there will be a disruption in voice and data services on August 17, 2019 from 8am to 6pm.

 

This is to facilitate repairs to a damage feeder cable in the area.

 

Our technical crew will work assiduously to restore services promptly, pending favourable weather conditions.

 

GTT regrets any inconvenience this may cause.

Date: Thursday, August 15, 2019 - 00:00

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