Key Account Manager

Applications are invited from suitably qualified persons to fill the position of Key Account Manager to be attached to the Business Solutions Department.

Qualifications: 
  • University Degree in Business Management, Sales & Marketing or a related field
  • Minimum four (4) years experience in business analysis or a related field
  • Proven ability to drive sales and multitask
Accountability Objectives: 

The incumbent would be responsible for proactively managing and growing key relationships with the company's top commercial/corporate/government clients

Major Duties: 
  • Build and maintain th assigned portfolio by fostering strong, long-lasting customer relationships and monitoring account performance.
  • Monitor account performance trends to identify sales opportunities or declining performance and implement remedial actions.  Cross-sell and upsell with the assigned protfolio, to deliver better customer value and value for GTT+.
  • Organize or participate in activities, conferences, information seminars and community events to help promote the company's business program.
  • Manage the after-sale process including proactive calls, visits, account monitoring for trends, proactive resolution of issues, etc
  • Develop and propose effective solutions to fulfill business clients' needs.
  • Proactively work to improve customer experience by keeping current with the latest developments in industry, identifying best-in-class business processes and practices.
  • Assist in developing and implementing sales strategies to achieve the department's goals.
Salary Scale: 

The successful applicant will receive an attractive remuneration and benefits package.

Only short-listed candidates will be contacted.