GTT Fibre Upgrade

fibre

With GTT Fibre+

Keep your existing landline number and get unlimited ON network calls.

GTT Fibre

600+

600 Mbps 

Download Speed

UNLIMITED
ON Network Calls to Mobile and fixed lines
200
Free minutes to call International (USA, Canada & English-speaking Caribbean)
$19,999
Monthly Plan

GTT Fibre

200+

200 Mbps
Download Speed
Unlimited
On-Network Fixed Calling
$10,999
Monthly Plan

GTT Fibre

300+

300 Mbps
Download Speed
Unlimited
On-Network Fixed Calling
$12,999
Monthly Plan

GTT Fibre

400+

400 Mbps
Download Speed
Unlimited
On-Network Fixed Calling
$14,999
Monthly Plan
Why Choose this bundle
  • Get up to 10,000 more minutes and flexibility with bundled packages.
  • More savings at lower cost per call.
  • A plan to fit every customer’s voice and data needs.
  • Crystal clear call quality.
  • 3 Free calling features are included in every plan: 
    Call waiting • Caller ID • 3-Way Calling
  • Keep your existing home phone number on traditional Landline or GTT Fibre when you upgrade to any GTT Fibre+ plan
 
East Bank Essequibo
East Bank Essequibo
Parika
Hydronie
Bushy Park
Orangestein
Ruby
Good Hope
Le Destin
Greenwich
West Coast Demerara
West Coast Demerara
Vergenogen
Philadelphia
Tuschen de Vrienden
Zeelugt
De Kinderen
Met-en-Meerzorg
De Willem
Zeeburg
Uitvlugt
Stewartville
Leonora
Groenveldt
Edinburgh
Anna Catherina
Cornelia Ida
Hague
Den Amstel
West Bank Demerara
West Bank Demerara
The Best
Vreed-en-hoop
Klein Pouderoyen
Malgre Tout
Versailles
Goed Fortuin
Schoonord
Onderneeming
Recht door Zee
Westminister
La Grange
Meer Zorgen
Nismes
Toevlugt
La Retraite
Bagotville
Linden
Linden
Amelia Ward
Mckenzie
Retrieve
Wismar
Christianburg
Burnham
East Bank Demerara
East Bank Demerara
Great Diamond
Golden Grove
Farm
Vreeden Rust
Herstelling
Covent Gardens
Eccles
Peters Hall
Providence
Ramsburg
Prospect
Little Diamond
Diamond Housing Scheme
Sage Pond
Profit
Henry
Mocha Arcadia
Windsor Estates
Rome
Agricola
Ruimveldt
Houston
Mc Doom
Bagotstown
D' Aguiar 's Park
Perseverance
Green Acres
Nandy Park
New Providence
Republic Gardens
Republic Park
Georgetown
Georgetown
Georgetown
Bel Air
Albouystown
Pattensen
Lilendaal
Turkeyen
Cummings Lodge
Charlestown
Sophia
La Penitence
West La Penitence
Northeast La Penitence
Lilliendaal Section A and Section E
Alberttown
Alexander Village
Bel Air Gardens
Bel Air Park
Bel Air Springs
Belvoir Court
Bourda
Campbellville
Century Palm Gardens
Cummingsburg
Durban Backlands
East Ruimveldt
Festival City
Guyhoc Gardens
Guyhoc Park
Hadfield
Industrial Estate
Kingston
Kitty
Lacytown
Lamaha Gardens
Lamaha Park
Lamaha Spings
Lodge
Mandela Avenue
Meadow Bank
Meadowbrook Gardens
Newburg
Newtown Kitty
North Cummingsburg
North Ruimveldt
North Sophia
Prashad Nagar
Queenstown
Riverview
Robbstown
Roxanne Burnham Gardens
South Cummingsburg
South Ruimveldt
South Ruimveldt Gardens
South Ruimveldt Park
Stabroek
Stevedore Housing Scheme
Surbryanville
Tucville
Werk-en-Rust/ Newburg
West Ruimveldt
Wortmanville
Sophia Section C
Sophia Section D
Cummings Park
East Coast Demerara
East Coast Demerara
Ogle
Industry
Goedverwagting
Sparendaam
Plaisance
Better Hope
Brothers
Montrose
Felicity
La Resouvenir
Vryheid's Lust
Success
Chateau Margot
La Bonne Intention
Beterverwagting
Triumph
Mon Repos
De Endragt
Good Hope
Two Friendship
Nog Eens
Lusignan
Annandale
La Reconnaince
Buxton
Friendship
Vigilance
Bladen Hall
Strathspey
Coldigen
Non Pariel
Enterprise
Elizabeth hall
Bachelor Adventure
Paradise
Foulis
Hope
Enmore
Haslington
Golden Grove
Nabacalis
Cove & John
Victoria
Belfield
Nogten Ziul
Lowlands
Atlantic Gardens
Atlantic Ville
Blygezight
Courida
Dazzel Housing Scheme
Enterprise Garden
Enterprise Hymac Scheme
Happy Acres
Melanie North
Melanie South
Martyrs Ville
Non Pariel New Housing Scheme
Oleander Gardens
Pigeon Island
Shamrock Gardens
Mahaica Berbice
Mahaica Berbice
Hand en Veldt
Good Hope
Helena No.2
Helena No.1
Belmont
Supply
Vereeninging
Gorchum
Belvidere
Manilla
Mes Delices
La Jeanette
Klyzenaat
Regenback
Bath
Waterloo
Woodley Park
Woodlands
Friends Retreat
Mahaica
East Berbice Corentyne
East Berbice Corentyne
New Amsterdam
Adelphi
Mt Sinai
Cumberland
No.3
Palmyra
No.5
Prospect
No.7
Lewis Manor
No.11
Hermitage
Susannah
Bohemia
Kendalls
Warren
Dun Robin
Industry
Ordnance Fort Lands
Sheet Anchor
Vryheid
Lochaber
No. 4
Canefield Settlement
No. 39 Gibraitar
No. 0
No.1
No.2
No. 6 Nigg
No. 39 Gibraitar
Williamburg
Rose Hall
Port Mourant
Whim
Lancaster
Liverpool
Manchester
Ulverston
Bloom Field
Letter Kenny
Auchlyne
Tain
Clifton
John
Alness
Salton
Hogstye
No. 29 Maida
No. 30 Kilmarnock
No. 31 Philipai
No. 32 Cramarty
No. 33 Wellington Park
No. 34 Tarlogie
No. 35 Macedania
No. 36 Neville
No. 37
No. 38 Kiltairn
No. 39 Eversham
No. 40 Dingwall
No. 41 Java
No. 42 Bengal
No. 43 Jappa
No. 48
No. 49
No. 50
No. 51
No. 52
No. 53 Union
No. 54
No. 55
No. 56
No. 57
No. 58
No. 59
No. 60
No. 61
No. 62
No. 63 Benal
No. 64 Babylon
No. 65 New Market
No. 66
No. 78 Mary & Elize
No.79
0. What is GTT Fibre+ Voice?
0. What is GTT Fibre+ Voice?

Fibre+ Voice is a high-speed internet and telephone service delivered over a 100% Fibre optic network. With this service, our customers will enjoy faster internet speeds, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.

The Fibre+ Voice plans provide customers with a Fibre internet and voice solution in one affordable package. New and existing Fibre customers can access to this voice and data solution.

Registration requirements:

To register for GTT Fibre+ Voice service the following is required:

  • You must be located within an area that supports GTT Fibre high-speed internet service
  • Valid proof of identification (e.g. National ID card, Driver’s license or Passport)
  • Valid Email address
Equipment Rental FAQs
Equipment Rental FAQs
1. What is Fibre Equipment Rental?
1. What is Fibre Equipment Rental?
  • Effective March 1, 2024, GTT will charge each Fibre customer a rental fee of $400 (VAT inclusive).
2. What does this cost cover?
2. What does this cost cover?
  • The initial delivering and setting up of Customer Premises Equipment (CPE) and Wi-Fi, together with any future upgrades and replacements of the CPE and Wi-Fi.
3. How do I know if this Fibre equipment rental is applicable to me?
3. How do I know if this Fibre equipment rental is applicable to me?
  • The rental is applicable to all GTT Fibre customers, existing and new customers. The benefit to our existing and prospective Fibre customers is that there will be no upfront fees for installation and replacement of the CPE / Wi-Fi equipment.
4. What can Fibre customers expect from the introduction of this monthly fee?
4. What can Fibre customers expect from the introduction of this monthly fee?
  • FREE Installation of equipment. 
  • Voice and Wi-Fi access; and 
  • FREE equipment upgrades and replacements, as the need arises. 
Fibre FAQs
Fibre FAQs
1. What is GTT Fibre+ Voice?
1. What is GTT Fibre+ Voice?

Fibre+ Voice is a high-speed internet and telephone service delivered over a 100% Fibre optic network. With this service, our customers will enjoy faster internet speeds, easy connectivity for multiple users, greater reliability, and added security with crystal clear telephone calls.

The Fibre+ Voice plans provide customers with a Fibre internet and voice solution in one affordable package. New and existing Fibre customers can access to this voice and data solution.

Registration requirements:

To register for GTT Fibre+ Voice service the following is required:

  • You must be located within an area that supports GTT Fibre high-speed internet service
  • Valid proof of identification (e.g. National ID card, Driver’s license or Passport)
  • Valid Email address
2. What plans will be available for GTT Fibre+ Voice?
2. What plans will be available for GTT Fibre+ Voice?

GTT Fibre+ Voice comes with three optional speeds:

Plan Name Monthly Charge Download Speed Upload Speed Free Monthly Minutes
GTT Fibre 100+ $10,999 Up to 100 Mbps Up to 15 Mbps 3000
GTT Fibre 200+ $12,999 Up to 200 Mbps Up to 20 Mbps 5000
GTT Fibre 300+ $14,999 Up to 300 Mbps Up to 25 Mbps 10000
3. What are the benefits of GTT Fibre+ Voice?
3. What are the benefits of GTT Fibre+ Voice?
  • More free minutes (up to 10000 free minutes available)
  • Increased flexibility with bundled packages
  • Great savings with lower cost per call – up to 68% in savings each month.
  • Crystal clear call quality
  • Three free calling features included in every plan:
    • Call waiting
    • Caller ID
    • 3-Way Calling
  • Keep your existing home phone number when you upgrade to any GTT Fibre+ Voice Plan
4. How will GTT Fibre+ Voice add value to my daily activities?
4. How will GTT Fibre+ Voice add value to my daily activities?

GTT Fibre+ Voice gives you the best of both worlds with an internet and voice bundle. Get crystal clear calls, more complimentary minutes, and reduced costs per call.

5. How do I know I’m eligible for GTT Fibre+ Voice?
5. How do I know I’m eligible for GTT Fibre+ Voice?

All existing GTT Fibre residential customers can upgrade to the GTT Fibre+ voice plans. Our Sales team will be in contact to provide the details.

DSL or Landline customers can check the “Current Service Areas” tab to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.

6. Are the free bundled minutes valid for cell and/or international calls?
6. Are the free bundled minutes valid for cell and/or international calls?

Free monthly minutes are only valid for calls to GTT landlines and existing Fibre numbers.

7. What are the free calling features available with GTT Fibre+ Plans?
7. What are the free calling features available with GTT Fibre+ Plans?

There are three (3) free calling features included in every plan:

  • Call waiting
  • Caller ID
  • 3-Way Calling
8. What is the upfront installation cost?
8. What is the upfront installation cost?

There is no installation fee. Service is billed monthly and is based on the plan selected.

9. How can I move from DSL to GTT Fibre+ Voice?
9. How can I move from DSL to GTT Fibre+ Voice?

DSL or Landline customers can check the “Current Service Areas” tab to know if it is a Fibre area. You can also call 0FAS (0327) for eligibility information.

10. Is there a contract?
10. Is there a contract?

No there is no contract for the Fibre+ voice add-on. Customers can opt in or opt-out free of charge.

11. Will GTT Fibre+ Voice be available countrywide?
11. Will GTT Fibre+ Voice be available countrywide?

GTT Fibre+ Voice service will be available in all Fibre areas.

12. If I am migrating from DSL landline to GTT Fibre+ voice, can I keep my landline number?
12. If I am migrating from DSL landline to GTT Fibre+ voice, can I keep my landline number?

Yes, you will be able to retain your current landline number.

13. Does GTT provide a landline instrument with the GTT Fibre+ Voice service?
13. Does GTT provide a landline instrument with the GTT Fibre+ Voice service?

GTT will provide landline phones to customers who currently do not have an existing landline.

Also to Customers with landline phones that’s damaged.

14. Can I have more than one (1) phone line?
14. Can I have more than one (1) phone line?

Each GTT Fibre modem can accommodate a maximum of two (2) landlines.

15. What are the existing calling rates for outbound calls from my GTT Fibre+ Voice number?
15. What are the existing calling rates for outbound calls from my GTT Fibre+ Voice number?

GTT Fibre+ service comes with 500 to 5000 complimentary minutes to GTT Fibre and Landline services after which the customer will incur standard calling rates below:

 

  Landline Rates Fibre Rates Fibre+ Voice rates
Off-Peak On-Peak Off-Peak On-Peak
Landline $0.88 $14.00 $0.40
Intra-Exchange $0.80 $0.40
Inter-Exchange - Zone A $3.30 $2.20
Inter-Exchange - Zone B $4.40 $3.30
Inter-Exchange - Zone C $5.50 $4.40
Fibre (SIP) Line $7.00 $2.50 $0.40
$12.00 $18.00 $12.00
ILD SAME RATES

 

 

 

16. How will I get a bill?
16. How will I get a bill?

Your bills are available in three locations:

  • The MyGTT mobile app (iOS and Android)
  • MyAccount
  • Via WhatsApp upon updating your information here: gtt.gy/whatsapp-v
  • Bills can be paid in the following ways:
  • The MyGTT mobile app (iOS and Android)
  • MyAccount
  • Mobile Money Guyana (mmg+)
  • GTT Retail Stores or Bill Payment Agents
17. How to get support for Fibre+ Voice?
17. How to get support for Fibre+ Voice?

Live Chat: gtt.gy/livechat

WhatsApp Number: 592-640- CHAT (2428)

Customer Experience Email:customerexperience@gtt.co.gy

Call Centre on 0488

Fibre 600+ FAQs
Fibre 600+ FAQs
1. What is GTT Fibre 600+
1. What is GTT Fibre 600+

GTT Fibre 600+ is new residential Fibre + Voice plan which provides customers with more Mbps download and uploads, Unlimited ON network calls to fixed and mobile, free international minutes, free calling features, free battery back up at very low price.

2. Who is eligible for GTT Fibre 600+?
2. Who is eligible for GTT Fibre 600+?

Any existing GTT customer or new customers that reside in GTT Fibre geographic area.

3. GTT Fibre 600+ at a glance
3. GTT Fibre 600+ at a glance

fibre600

4. What are the benefits of GTT Fibre 600+
4. What are the benefits of GTT Fibre 600+
  • Speeds up to 600Mbps download and up to 300Mbps uploads.
  • Unlimited minutes to make Fixed and Mobile On- Network calls.
  • This plan has an allotment of 200 FREE minutes monthly for calls to USA, Canada, and English Caribbean (Anguilla, Antigua & Barbuda, Barbados, British Virgin Islands, Cayman Islands Grenada, Jamaica, Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent & the Grenadines, Turks & Caicos Islands, Trinidad & Tobago, and Bahamas). No roll-over minutes for international long-distance calls.
  • GTT’s most used calling features: Call waiting, Caller ID and 3-Way calling, all included at no cost additional for this plan.
  •  A complimentary uninterrupted power supply that supports up to Four (4) hours of back-up power with 12 months warranty for manufacturer defect. 
  • This plan comes with a FREE installation and is completed within 2 days after you sign up.
5. Do the international minutes roll over?
5. Do the international minutes roll over?

No.

7. Can I downgrade to another plan?
7. Can I downgrade to another plan?

Customers are allowed to downgrade from GTT Fibre 600+ to any other Fibre+ Plan at any time. For downgrades within one year the customer will be assessed the full cost of GY$17,399 (vat inclusive) for the battery backup unit and $22,100 for the router.

8. What is the upfront installation cost?
8. What is the upfront installation cost?

There are no upfront charges, Installation is free.